FAQ

Product Information

• What is the lead time for a certain piece?

Please see the banner on our home page for current lead time on all artwork. All other products (wood signs, house numbers, etc) will have their lead time on our Etsy page.

• How thick is the frame of your artwork?

Generally all artwork is about 1.5 inches thick.

• Is hanging hardware included?

Yes.

• What if I am interested in a certain design, but want different colors or sizes?

Please contact us and we would be happy to discuss and see if we can make this work for you.

Shipping

• How do items ship?

Artwork and larger signs generally ship via UPS.

• Will I get tracking information?

Yes, as soon as we ship your piece you will be emailed a tracking number.

It is always our goal to ship each order on time, however, each art piece is handcrafted from start to finish by 2 people in our home-based workshop and the expected delivery date is estimated. Please message us if your art is needed by a certain date, and we will do our best to accommodate your request.

We try to keep our customers proactively updated if your order will ship past the expected timeline. We are busy building pieces every day so please don’t hesitate to message us if you have questions on your piece. We will try to respond within 24 hours.